The Operations and Support Specialist serves as a vital contributor to the performance of mortgage pricing, executing mortgage-related financial transactions, and assisting business partners in the secondary market. He/she will assist with a wide variety of important functions including providing guidance to external business partners from established guidelines, performing research, compiling / analyzing mortgage data for reports of moderate to high complexity, performing rate distribution communications and reconciling daily transactions, accounts, and exceptions.
DUTIES AND RESPONSIBILITIES:
Assist with the execution of mortgage-related financial transactions and managing the process of mortgage pricing.
Act as a liaison between internal departments and external business partners for the support of products and the development of financial institution relationships.
Apply originations, underwriting, servicing, and Mortgage Banking knowledge to perform research and analysis for requests and to resolve questions and issues that arise with external business partners or internal parties.
Perform the daily and monthly reconciliation of transactions, accounts, and exceptions.
Contribute to end-of-month functions, processes requiring technical acumen, ad hoc reports and queries, special projects, system and website testing.
Complete ongoing mortgage industry and technical skill training.
Mentor and cross-train less experienced team members.
Intermediate MS Access and Excel Skills VBA or programming experience a plus.
Mortgage banking experience specific to the secondary market preferred.
Bachelor's degree; majors in Finance, Economics, or Accounting a plus.
Knowledge, Skills, Abilities and Behaviors:
Quick learner with strong analytical skills.
Meticulous attention to detail.
Ability to work under pressure and deadlines.
Highly professional approach when dealing with others.
Excellent verbal and written communications skills.
Internal Number: oZRn7fw4
About Federal Home Loan Bank of Chicago
The Federal Home Loan Bank of Chicago is a $72.0 billion wholesale bank and one of 11 district banks chartered in 1932 by the U.S. Congress to improve the availability of funds to support home ownership. The FHLB Chicago is a member-owned cooperative serving members in our district of Illinois and Wisconsin. All federally insured depository institutions, insurance companies engaged in residential housing finance, credit unions, and community development financial institutions located in our district are eligible to apply for membership. Today, the FHLB System, which is regulated by the Federal Housing Finance Agency, has more than 7,500 members.
The FHLB Chicago strives to be a valuable partner to our member financial institutions in Illinois and Wisconsin during all phases of financial and economic cycles. The mission of the Federal Home Loan Bank of Chicago is to partner with our member shareholders in Illinois and Wisconsin to provide them competitively priced funding, a reasonable return on their investment in the Bank, and support for community investment activities.
The Federal Home Loan Bank of Chicago is committed to diversity at all levels of our organization from t...he employees we hire to the programs, institutions, and businesses we support. Our goal is to recruit, hire, and develop talented staff and to offer a work environment that allows them to do their best work.