The Pew Charitable Trusts uses data to make a difference. For more than 70 years, we have focused on serving the public, invigorating civic life, conducting nonpartisan research, advancing effective public policies and practices, and achieving tangible results. Through rigorous inquiry and knowledge sharing, we inform and engage public-spirited citizens and organizations, linking diverse interests to pursue common cause. We are a dedicated team of researchers, communicators, advocates, subject matter experts, and professionals working on today's big challenges – and we know we are more effective and creative collectively than we are individually. With Philadelphia as our home town and the majority of our staff located in Washington, DC, our U.S. and international staff find working at Pew personally and professionally rewarding.
Wise stewardship of resources allows Pew employees to pursue work that strategically furthers our philanthropic mission in significant and measurable ways. We collaborate with a diverse range of philanthropic partners, public and private organizations, and concerned citizens who share our interest in fact-based solutions and goal-driven investments to improve society. Pew attracts top talent, people of integrity who are service-oriented and willing to take on challenging assignments. We provide competitive pay and benefits, a healthy work-life balance, and a respectful and inclusive workplace. Pew employees are proud of their colleagues, proud of where they work, and proud of the institution's reputation.
Finance Pew's Finance department is committed to serving as an excellent steward of financial resources; providing accurate, reliable, timely, and cost effective finance and accounting related products and services; and delivering extraordinary customer service on a sustained basis.
The Finance department desires to ensure each position is fully aligned with Pew's mission, strategic priorities and results-oriented culture; and filled by a person with the competencies, skills, experience, and adaptability necessary to deliver extraordinary results on a sustained basis. The Finance department strives to provide a great workplace for competent, highly motivated, and results-oriented people whose leadership qualities and core values align with the Pew's high-performing and mission-driven culture.
Pew's Finance department is comprised of three primary areas, Controller, Finance Operations and Finance and Treasury Services. Controller is comprised of (i) accounting and financial reporting (ii) grant management (iii), payroll and payment services; Finance Operations is comprised of (i) program and operations budget and planning; (ii) contract and procurement services. Finance and Treasury Services is comprised of (i) treasury services, (ii) institutional reporting and analytics; and (iii) research support.
Position Overview The Senior Manager, Payment Services leads the Payment Services group and reports to the Senior Director, Controller. The seven staff of the Payment Services group process over 17,000 invoices and 8,000 payments annually. The Payment Services group is responsible for employee reimbursements, monitoring of employee expense reports, and domestic and international vendor payments for all offices of the organization, including Pew's wholly owned subsidiary, The Pew Research Center. This responsibility encompasses the management of daily operations, compliance with applicable regulations, and design and implementation of effective internal controls. The Senior Manager, Payment Services will work closely with all finance department groups and numerous department throughout Pew to ensure their collective responsibilities are completed, well-coordinated, and are of the highest quality. In addition, the Senior Manager, Payment Services will assist in the development and implementation of new lines of work, as appropriate.
Hire, lead, and mentor payment services staff, supporting the development of their technical and soft skills. Motivate staff ensuring they remain challenged and have the resources available to perform their responsibilities.
Promote a culture of high performance and continuous improvement to existing processes.
Troubleshoot and resolve complex payment and vendor issues that have been escalated.
Partner with accounting, financial reporting, planning & budget, treasury, contracting and procurement, board services, information technology and other departments throughout Pew to ensure Payment Services is providing best-in-class customer service to internal and external customers.
Maintain up to date expertise of regulatory issues related to core payment services functions including OFAC procedures and IRS regulations.
Ensure compliance with international reporting requirements for vendor payments.
Oversee the corporate credit card program and ensure expense reports comply with organizational policies. Provide training on expense and payment related policies and procedures for new employees.
Oversee the accurate preparation and timely filing of IRS forms 1042 and1099.
Create and maintain a dashboard for key payment metrics.
Assume day-to-day responsibilities of direct reports during their absences.
Ensure that policies, controls, and procedures are appropriately designed based on risk, functioning, and are documented and up to date.
Use excellent analytical and research skills to create options and resolutions to various operational and regulatory challenges.
Play a key role in the design, testing, and implementation of changes to the organization's financial systems.
Comprehensive and in-depth understanding of accounts payable lifecycle, related internal controls, international payment issues, and financial systems.
Ability to analyze workflows and design processes to minimize errors and achieve efficiencies.
A minimum of 10 years of related professional experience including responsibility for management and reporting.
Non-profit experience is beneficial. A Bachelor's degree is required, and an advanced degree is preferred.
3 or more years of previous direct supervisory experience required including managing the performance management process for direct reports and providing career development advice and counsel.
Strong project management and organizational skills. Able to set priorities, organize time and identify resources for projects.
Sound consultation and relationship management skills.
Knowledge of current trends and major concerns of the field of accounts payable and the ability to adapt that knowledge to Pew.
Strong written and oral communications skills.
Knowledge of Microsoft Office products and strong capabilities in using Excel for reporting on and analyzing data.
Experience with Oracle PeopleSoft is preferred.
Travel This position requires occasional travel, including travel to conferences and meetings.
Total Rewards We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; and work/life benefits to maintain a good balance.
The Pew Charitable Trusts is an equal opportunity employer, committed to a diverse and inclusive workplace. Pew considers qualified applicants for employment without regard to age, sex, ethnicity, religion, disability, marital status, sexual orientation or gender identity, military/veteran status, or any other basis prohibited by applicable law.