As a member of the pharmacy senior leadership team, the Director is responsible for financial, business intelligence, business integrity, and analytics as it pertains to aligning the Department of Pharmacy’s activities to meet the overall objectives of the organization. The Director oversees all financial and business considerations for the Department of Pharmacy including accounting, revenue management, and the 340B drug discount program.
Duties and Responsibilities of this Level
Manage the daily financial and business functions of the department in conjunction with DUH Finance
Oversee inpatient, outpatient, and retail pharmacy revenue and ensure adequate record keeping and reporting of revenue
Plan, develop, organize, implement, direct, enforce, and evaluate the organization’s compliance and continuous effectiveness of the 340B program
Responsible for the development and maintenance of the organization’s policies and procedures related to the 340B program, Maestro Care and retail pharmacy revenue management processes, including price file integrity
Maintain a quality assurance audit plan and perform audits on a periodic basis to ensure compliance with current 340B program regulations
Monitor and manage automated split billing software and Maestro Care/QS1 to ensure proper matching of NDCs and work closely with the software vendors and DHTS team members to resolve related problems
Maintain accurately and complete records and documentation related to the 340B program and MC Pharmacy revenue and price file
Provide timely and accurate report or analysis of compliance with the 340B program requirements and drug price file integrity
Maintain working knowledge of applicable federal, state, and local laws and regulations governing the 340B program and revenue management
Coordinate, in collaboration with DUH Finance, completion of the annual capital and operating budget process
Collaborate with accounts payable on purchasing needs and vendor invoicing/payments, conducting account reconciliation as needed
Oversee the process for month-end financial closure for the department and coordinate the preparation and presentation of the month-end report of variances to budget
Prepare reports to evaluate productivity, expenditures, and profitability
Develop business plans in conjunction with other pharmacy leaders to support recognized growth opportunities
Through data analysis, identify opportunities for pharmacy business improvements
Provide consultative and analytical support including design, implementation, coordination, and data querying to support the patient outcome, operations, and financial improvement
Provide support, and coordinate education and training of staff members
Supervise pharmacy revenue management staff, members
Supervise 340B administration staff members
Supervise pharmacy administration-accounting clerk and accountant staff
Effectively solve problems and be viewed as approachable and as a mentor to people with questions or concerns related to business development, accounting, 340B drug discount program, MC revenue and price file, and retail pharmacy revenue management processes
Assist the Chief Pharmacy Officer (CPO) in evaluating and responding to requests for approval of medication requiring second-level administrative review
Lead and/or participate in a committee, workgroup or team meetings
Participate in recruiting and selection of staff
Participate with student and resident education
Provide educational lectures (Duke, State/Local, National)
Assists with Human Resources relevant matters, including, recruiting, promotion, retention, and discipline.
Doctor Pharmacy or Bachelor of Pharmacy and three years of experience as a pharmacist.
MBA or MS in Health-System Pharmacy preferred.
Degrees, Licensure, and/or Certification: Doctor of Pharmacy or Bachelor of Pharmacy. Licensed as a pharmacist by the North Carolina Board of Pharmacy. Certification in Basic Life Support.
Knowledge, Skills, and Abilities:
Familiarity with the business of pharmacy, healthcare accounting, and financial management preferred.
Knowledge of 340B program management and oversight preferred.
Excellent organizational, communication, and analytical skills required.
Required Qualifications at this Level
Education: Doctor of Pharmacy Degree OR BS Pharmacy Degree
Experience: Three years of pharmacy practice experience; Managerial/supervisor experience preferred.
Degrees, Licensure, and/or Certification: Licensed Pharmacist or eligible to practice pharmacy in North Carolina
Knowledge, Skills, and Abilities:
Ability to communicate clearly in oral and written form.
Extensive knowledge of drug products, medical therapeutics, pharmacokinetics, and disease states. Ability to work with information systems, automated and technical equipment.
Ability to establish and maintain working relationships with various members of the health care teams.
Knowledge of practice standards and regulatory requirements.
Distinguishing Characteristics of this Level
Internal Number: 43201
About Duke University Health System
Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In the fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in the fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics, and outpatient surgery centers.
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