Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
Manage and direct policies, procedures, and strategies to assist graduate students to achieve academic success. Lead the student services, student record administration, and course offerings for the Sever Institute graduate programs. Collaborate with leadership and program directors on curricula to maintain a strong student body and integrity of our programs. Provide excellent administrative and academic support services designed to stimulate retention and enhance the student experience. Responsible for continuous, conscientious student record management, academic advising, and registration of all students.
PRIMARY DUTIES AND RESPONSIBILITIES:
Student Advising:� Manages advising process for all Sever Institute students including assisting individual students with the development of a long term education plan, course selections, registration, degree and certificate requirements, transfer credits, and related issues. Understands and utilizes best practices relating to advising methods, processes and platforms conducive to effectively advising students. Provides leadership in identifying and resolving all student related issues, including probations and suspensions.
Curriculum Planning:� In cooperation with Sever Institute leadership, Program Directors, and relevant committees review and contribute to the changes, updating, or launch of the Sever Institute graduate programs curriculum. Develop and maintain updated degree checklists for each graduate degree program. Provide advice based on knowledge of students, Washington University and McKelvey policies, procedures, and guidelines.
Management of Student Records:� Counsel and advise students, faculty and staff concerning inquiries on policies and procedures regarding student records, the Student Information System (SIS), WebFAC, WebSTAC, and WuAchieve. Manage the student record functions including grade changes, posting of transfer courses, course substitutions, independent study courses and credits; act as liaison with the McKelvey Registrar, University’s Office of Student Records, and McKelvey Graduate Student Services Office to meet deadlines and general Student Services policies, including enrollments and matriculation. Responsible for certification for graduation of all students by completing degree verifications and submitting to McKelvey Registrar.
Management of Course Offerings:� Work with Sever program directors to provide input on course offerings each semester based on student needs and feedback. Manage the course entries in the on-line WUCRSL system. Work with program directors to ensure there are assigned faculty for each course and communicate assignments prior to each semester to the payroll administrator & department accountant. Communicate with faculty regarding classroom size and needs in order to manage classroom assignments whether through pooled classrooms or McKelvey/Sever maintained classrooms.
Onboarding/Orientation:� Coordinate with Executive Director and program directors to plan and deliver program-specific information to students to ensure compliance with various McKelvey policies and procedures to include but not limited to academic integrity, OISS policies, procedures, and resources, and other pertinent university policies and resources.
Perform other duties as assigned.
Bachelor’s degree with three to five years of work experience.
University administrative experience in student advising.
Familiarity with university Student Information System (SIS), WebStac, WebFac, WUCRSL, and WUAchieve strongly preferred.
Excellent writing skills and demonstrated ability to work effectively with diverse groups, including students, faculty, staff, and University counterparts who direct advising activities.
Experience with Microsoft MS Word, Excel, Powerpoint and Access.
Service-oriented and able to represent the university in a professional manner.
Excellent interpersonal, communication, presentation, and organizational skills.
Understanding of Family Education Rights and Privacy Act of 1974 (FERPA).
This position is full-time and works approximately 37.5 hours per week. Will need to vary hours depending on needs of students. Office is open until 6:00 pm in order to accommodate evening course and students. May be required to attend a few evening and/or weekend events.
Department Name/Job Location:
This position is for the Sever Institute in the Professional Education Department. This position is for the Danforth Campus.
The hiring range for this position is $45,800 - $60,850 annually.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Internal Number: 52217
About Washington University in St. Louis
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.