Director of Enrollment Management (Enrollment Management Leader)
Indiana University Purdue University Indianapolis (IUPUI)
Location: Bloomington, Indiana,
Internal Number: 303889
KELLEY SCHOOL OF BUSINESS (BL-BUS-IUBLA)
The Kelley School of Business at Indiana University is a comprehensive provider of top-tier business education with a full portfolio of undergraduate, graduate, doctoral, and executive programs on campuses in Bloomington and Indianapolis, and online worldwide. The Kelley School has been creating career momentum for 100 years, going from 70 students in 1920 to an enrollment of more than 12,000 students today. Our innovative curriculum is built on personal development, teamwork, and experiential learning with an emphasis on global and social responsibility. Our success is reflected in our reputation among academic peers, our career placement statistics, and the accomplishments of more than 123,000 living alumni around the globe.
Responsible for the creation and execution of strategies for student degree program curriculum support, marketing and recruitment, achievement of class yields, oversight of admission processes, and financial aid awards for the two degrees within Graduate Accounting Programs (GAP).
Key member of the leadership team which contributes to long-term planning, recognizing trends, and directing a variety of student engagement services and programs which support the missions of each degree.
Lead a team of two Associate Directors and coordinate the work of other admissions staff while ensuring that the strategic enrollment management processes across two degrees (3/2 MBA and MS in Accounting with Data and Analytics) for approximately 150+ students are efficiently and effectively designed and delivered.
Provides strategic leadership and direction for the day-to-day work of the Associate Director of Student Recruitment (GAP) and Associate Director of Student Relations (GAP). Use management skills and institutional knowledge to solve problems and remove obstacles for supervised staff.
As a cohesive team, designs, delivers, and evaluates best-of-class recruitment, admissions, retention, enrollment management, and engagement, with close attention to DEIB. Engagement includes creating a sense of belonging for current students but also pre-enrolled 3/2s and MSADAs as well as and GAP alumni.
Serves as part of the Graduate Accounting Programs (GAP) leadership team, working closely with the Program Chair and Director to deliver value-added, nationally recognized accounting master's degree programs.
Identifies national best practices in graduate accounting programs and other professional degree programs for recruitment, retention, student and alumni engagement, while proposing ideas for continuous improvement.
Researches and designs dynamic fellowship programs and other student funding models (financial aid) to maximize student enrollment and retention. Present to senior leadership.
Trains junior-level staff to implement strategic objectives, including sharing requirements for systems updates.
Regularly prepares reports for internal and external stakeholders.
Leads the complex coordination of approximately 50 Field Study enrollees, including support of the course faculty, IU approval of international sites, on-site housing selection and payment arrangements, and preparation of students to travel.
Coordinates multiple aspects of the Field Consulting, Assurance Learning Lab, and Accounting Public Policy experiential learning courses.
Researches, understands, and coaches students about the requirements for professional certification, including Uniform Certified Public Accountant (CPA) Examination and Certified Management Accountant (CMA) Examination by program students. Understand jurisdictional requirements and liaise with regulatory agencies to facilitate student licensure.
Provides highest level of operational leadership and coordination of assigned staff members to define enrollment management methodologies and standards; provides direction and guidance on high priority enrollment management projects/initiatives.
Establishes short-term business plans and long-term operational objectives, including managing project timelines/deliverables and developing resource plans for multi-project/multi-phase enrollment management initiatives.
Conducts a variety of personnel actions to include, but not limited to hiring, promotion, performance management, and dismissal.
Manages high level assignments and allocation of enrollment management resources, including negotiating and coordinating initiatives that involve staff in other departments/areas/teams; may coordinate large-scale enrollment management projects with a wide audiences in support of academic initiatives.
Makes budgetary recommendations/proposals based on resource needs and ensures cost containment.
Researches and stays up-to-date on new industry enrollment management standards, technologies, policies, and procedures; responsible for the implementation of new protocols/procedures to address business needs.
Works collaboratively with other enrollment management leaders across departments in recommending standards, best practices, and related policies/procedures.
Prepares management reports and summaries for senior administration, executive, steering and advisory committees; acts as advisor to executive committees; serves on various university committees, communities of practice, and task forces related to enrollment management.
Bachelor's degree in business, public policy, or related field
4 years in admissions, enrollment management, higher education student affairs, or related field
1 year of management experience in relevant field
Combinations of related education and experience may be considered
Proficient communication skills
Maintains a high degree of professionalism
Demonstrates time management and priority setting skills
Demonstrates a high commitment to quality
Excellent organizational skills
Excellent collaboration and team building skills
Effectively coaches and delivers constructive feedback
Instills commitment to organizational goals
Demonstrates excellent judgment and decision making skills
Effective conflict management skills
Builds and manages effective teams
Commitment to working with people of diverse backgrounds
Interprets federal, state, and institutional rules and regulations
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
For full-time staff employees, Indiana University offers a wide array of benefits including:
Multiple plan options for medical insurance
Health Savings Account with generous IU contribution
Life insurance, LTD, and AD&D options
Base retirement plan contribution from IU, subject to vesting
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator.See Indiana University's Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
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About Indiana University Purdue University Indianapolis (IUPUI)
IUPUI, a partnership between Indiana and Purdue universities, is Indiana’s urban research and academic health sciences campus.IUPUI’s mission is to advance the state of Indiana and the intellectual growth of its citizens to the highest levels nationally and internationally through research and creative activity, teaching and learning, and civic engagement.By offering a distinctive range of bachelor’s, master’s, professional, and Ph.D. degrees, IUPUI promotes the educational, cultural, and economic development of central Indiana and beyond through innovative collaborations, external partnerships, and a strong commitment to diversity.