This role is responsible for providing support to fee-earner(s) as needed in an efficient and effective manner. The Senior Brokerage Administrator will work with the Operations Manager, Brokerage Administrators, and fee-earners within the market to provide support and assist in strategic initiatives.

Essential functions and responsibilities:

Track Opportunities, Listings, and Deal-Related Expenses

• Maintain and update CRM system per guidelines with new opportunities by working with fee-earners and Client Coordinators
• Check for any conflicts/duplicates in opportunity ownership and escalate to Director of Market Operations, as needed
• Maintain tracking of expenses related to deals, using Commissions Accounting and CRM Systems
• Track expense budgets for all deals and escalate to Director of Market Operations, as needed
• Update CRM upon closing of deals
• Work with Client Coordinator to collect necessary documentation and deliver to Revenue Accountant

Marketing

• Leverage company templates to produce marketing flyers and other promotional materials.
• Create, schedule, and monitor email marketing communications.
• Partner with marketing Center of Excellence to create larger marketing materials
• Work with Client Coordinator to collect necessary documentation and deliver to Revenue Accountant

Enter Expense Reports

• Collect expense reimbursement documents, such as receipts, and other information from fee-earners, Associates, and/or Client Coordinators
• Attribute expenses to specific deals or other codes and track against deal budget
• Enter expense reports into Workday

Coordinate Events and Conferences

• Coordinate catering, conference room space, invitations, and other event planning activities as needed

Administration and Office Support

• Assist in planning and coordination of basic travel arrangements
• Organize, assist, and lead internal meetings and events as required
• Evaluate and document innovative service delivery options and share insights across markets
• Ensure company policies are followed

File Management

• Maintain files, such as documents provided by operations staff, including Managing Principal or reference material (i.e., billing packages, which include lease, commission agreement and other pertinent client related files), vendor contacts, licensing info, COI, etc.

Important education

• High School Diploma or GED

Important experience

• 3-7 years of administrative support experience
• Front desk and/or office experience a plus
• Executive level professional support experience a plus
• Exposure to project and process management

Additional Eligibility Qualifications

• Intermediate/Advanced Microsoft Office Suite skills and Adobe Acrobat
• Ability to plan, organize, and manage processes
• Excellent written, oral, and presentation skills
• Knowledge of HR practices and office administrative duties

About Cushman & Wakefield

Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 50,000 employees in over 400 offices and approximately 60 countries. In 2021, the firm had revenue of $9.4 billion across core services of property, facilities and project management, leasing, capital markets, and valuation and other services. To learn more, visit www.cushmanwakefield.com or follow @CushWake on Twitter.

Connections working at Cushman & Wakefield