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Portland, Oregon
Hong Kong,
Singapore, Singapore
Posted: 02-Sep-23
Location: Las Vegas, Nevada
Type: Full Time
Salary: Open
Categories:
Internal Number: R207715
Job Title
Brokerage SpecialistJob Description Summary
The Brokerage Specialist will report to the Operations Manager and will serve as the support for a fee-earner and/or team. This position is responsible for support of client service activities, such as marketing campaigns, transaction support, press releases, and fee-earner administrative support. The Brokerage Specialist will interact with various departments within the organization on behalf of the fee-earner to ensure they are able to meet the needs of their clients. In this capacity, the Brokerage Specialist will be viewed as a direct line of communication to the fee-earner themselves.Job Description
Responsibilities:
- Provide sales, marketing, and transaction support
- Control and manage the pipeline of active transactions and see them to close
- Manage standardized & customized post-closing processes
- Manage due diligence and marketing process with clients for investment sales and leasing projects
- Prepare monthly & weekly reports for clients including current status of deals, marketing efforts for available properties, companies currently targeting, etc
- Coordinate with other departments based on the needs of the fee-earner
- Support timeliness of deliverables
- Cold-calling and prospecting
- Review and analyze lease/sale documents
- Manage and coordinate leasing and/or investment sales process
- Support the creation of marketing materials and presentations, including flyers, corporate leasing proposals, case studies, qualifications booklets, email blasts, invitations, and website content using Adobe InDesign
- Support content creation process with regards to timeline and production cycle
- Maintain local & third party web pages for corporate website and/or property websites
- Plan and support client and local C&W events (e. g. State of Real Estate, charitable events, etc.)
- Manage progression of escrow process working with photographers, engineers, environmental surveyors, escrow officers, title reps, etc.
- Tour active listings with prospective buyers
- Exercise discretion and independent judgment in the performance of job duties listed above
Other Responsibilities:
Transaction & Pipeline Coordination-
- Schedule & oversee the marketing efforts behind the sales process for every exclusive listing
- Follow up with prospective buyers to discuss their needs & concerns
- Schedule tours & orchestrate communication with fee-earner
- Create weekly updates to be circulated to ownership and fee-earner to keep them updated on marketing efforts
- Collect offers, create an offer summary matrix, and manage prospective buyers through a funnel system
- Manage escrow timelines to ensure that deals are happening in a timely fashion
Marketing Material Coordination-
- Coordinate with Marketing, Research, etc. on behalf of fee-earner for the creation of pitch/proposal as needed. This includes obtaining and delivering necessary information for content creation for marketing deliverables (graphic design, mapping, etc.)
- Attend strategy sessions with fee-earner and other departments as necessary
- Schedule meetings with fee-earner and other departments for review and feedback
- Schedule meetings with prospects/clients and arrange any other accommodations that may be required, such as catering, transportation, and space reservations
- Coordinate with Marketing with respect to production of marketing materials when outside vendor is required for printing
- Perform basic data gathering, such as property searches and site selections
- Populate template market documents, such as tour books, property flyers, and brochures
- Schedule follow up meetings as necessary
Other Service Delivery-
- Compile information to be used in periodic client activity reports
- Handle client contact lists, including database management
- Assess activity of third -party vendors and report to team for correction and advise fee-earner
- Execute property tour logistics for showing, including coordination with fee-earner and/or licensed professional, scheduling meetings, and arranging any other accommodations that may be required (e.g., delivering food, reserving space)
- Develop and mail/email general flyers or collateral on behalf of fee-earner
- Schedule marketing events as well as photographs and aerials with third party vendors
Maintain CRM-
- Update CRM system on behalf of fee-earner
- Research potential conflict of new pursuits
- Coordinate with fee-earner on the timely delivery of necessary information for CRM maintenance
- Enter new leads and opportunities into the CRM system and update accordingly
- Provide Deal numbers as needed for the proper recording of pursuit and deal related expenses
- Review CRM with fee-earner to ensure the accuracy of the information
Coordinate Events and Conferences-
- Notify fee-earner of internal and external events and conferences
- Register fee-earner for desired events
- Coordinate travel and other logistics for fee-earner as necessary
Deal Documentation and Revenue Accounting-
- Follow up with all parties on the execution of deal related documents as required
- Process all reimbursement requests of fee-earner
- Prepare deal related documents - internal for C&W as well as Case Study, Press Release and Just Sold communication and provide to fee-earner for review, approval, and delivery
- Coordinate with Legal for review and approval when template documents are insufficient
- Create deal sheet and provide to fee-earner and Director of Operations for review and approval
- Package Deal Sheet with deal documentation and submit to Revenue Accountant for processing
- Close Deal in CRM as required
Respond to Data Requests-
- Communicate requests with Marketing, Research, and Financial Analyst for the delivery of necessary information
- Maintain calendar of due dates and follow up as necessary
- Respond to requests under certain threshold, such as basic property or ownership searches
Qualifications:
- Bachelor's Degree highly preferred
- 2+ year of experience in commercial real estate, or any similar combination of education and experience
- Possess Nevada Real Estate License or willing to obtain one during first six months of employment
- Proficiency with Microsoft Office Suite; Excel, Word, PowerPoint, Outlook and Teams
- Intermediate working knowledge of Adobe Creative Suite is preferred
- Argus commercial real estate software experience is a plus
- Strong writing, editing, and proofreading skills, correcting spelling, grammatical, and layout errors
- Experience creating and editing marketing materials
- Detail oriented, able to handle multiple projects simultaneously
- Extremely professional & proven record of providing excellent customer service, both internal and external clients
- Ability to work in a deadline-driven environment with strong organizational & priority setting skills
- Excellent verbal and written communication skills
- Upbeat, energetic, takes initiative, dependable, takes pride in work, and works well within a team
- Excellent attendance and punctuality
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.
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