Accountant III, Student Financial Services
About North Shore Community College:

North Shore Community College is a diverse, caring, inclusive community that inspires our students to become engaged citizens and to achieve their personal, academic, and career goals through accessible, affordable, rigorous educational opportunities that are aligned with our region's workforce needs and will prepare them for life in a changing world. NSCC is one of 15 Massachusetts community colleges, which serves the 26 cities and towns north of Boston. Since its founding in 1965, NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers, and from five to 80 academic programs of study. Nearly 50,000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE).


Job Description:

Accountant III, Student Financial Services

Grade 18, AFSCME Unit position, 37.5 hours/week

Campus Location: Position resides primarily on the Lynn campus, but is expected to work in Danvers occasionally as well as remotely in Centro Hub.

Work Schedule: Monday - Friday; 9:00 am - 5:00 pm

SALARY: $2,132.21 biweekly, ($55,437.46 per year) with fringe benefits. An appointment made from outside the bargaining unit (AFSCME) must start at this salary, step #1 of the range or as adjusted in accordance with the AFSCME collective bargaining agreement. Full time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts.

GENERAL STATEMENT OF DUTIES:

Responsible for student account receivables payments including collections, Intercept, and third party; daily reconciliation for all cashier sessions in Lynn office; communicating with students, parents and third-party vendors about the College's tuition payment policies and practices, assisting them with their financial aid/student accounts inquiries.

DUTIES AND RESPONSIBILITIES:

1. Serve as the Student Financial Services (SFS) primary contact for student accounts related questions, inquiries or services-related issues.
2. Utilize collections experience to resolve past due accounts, reinforce the NSCC past due balance policy, and be able to make professional judgment for settlement, when necessary.
3. In charge of student accounts related staff training for the Lynn SFS office.
4. Responsible for making sure the payment posting procedure is done with accuracy and consistency from posting to the end of the day closing.
5. Process daily check scans and bank file transfers.
6. Responsible for ensuring accurate daily reconciliation of cashier sessions for Lynn staff.
7. Provide students with accurate and appropriate information about the College's billing and financial aid process.
8. Reconcile, verify, and process intercept and collection payments.
9. Responsible for monthly in-house payment plan review, conduct delinquency communication and outreach.
10. Work closely with the SFS management team to ensure compliance with federal and state laws and regulations.
11. Point of contact for Student Financial Services to oversee and resolve FAFSA discrepancies.
12. Assist with creation of corporate contracts
13. Update Student Accounts related informational sheets and forms.
14. Process third-party tuition remissions.
15. Process tuition vouchers and agency waivers.
16. Create itemized bills.
17. Process payments for third-party tuition/fee waivers.

The Human Resource Division Classification Specification for this position is available at http://www.mass.edu/forfacstaff/classificationspecs/classspecs-pers.asp or in the Human Resources Department.


Requirements:

• Associate's Degree in a related field, 2 years' accounting experience in Student Financial Services, or an equivalent combination of education and experience. A Bachelor's degree is a plus.
• Excellent analytical, computational, written and verbal communication skills. Must be able to reconcile reports and systems and communicate and resolve issues with various College constituents.
• Thorough knowledge of Commonwealth of MA and college level accounting practices and procedures is required.
• Detail-oriented with excellent editing/proofreading skills related to financial reports and student accounts.
• Knowledge in MA collections procedure and regulations.
• Experience working with collection agencies in researching and analyzing account activity/history.
• Ability to evaluate past due account status and exercise professional judgment for settlement, when necessary.
• Demonstrated ability to utilize Microsoft Office Excel, Word and Windows to create task efficiencies.
• Problem-solving skills are a must, as well as the ability to communicate effectively in all mediums.
• Excellent organizational skills; ability to work well in a fast-paced multi-task environment and to plan, prioritize and forecast multiple tasks on a schedule with minimal supervision.
• Experience with Ellucian Banner, EAB Navigate, and IBM Cognos Analytics. Familiarity with other software systems is a plus.
• Strong interpersonal skills and a demonstrated ability to effectively interact with people of diverse socio- economic, cultural, disability and ethnic backgrounds.
• Must be able to work occasional evenings and potentially weekends. Must have the ability to commute between campuses and to off campus events.
• Candidates will be required to pass a CORI/SORI background check as a condition of employment.

PREFERRED QUALIFICATIONS:

• Bilingual in Spanish

Additional Information:

North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in it programs and activities as required by Title IX or the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Action of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquires or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, Nick Royal, the Massachusetts Commission Against Discrimination or the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. North Shore Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here.


Application Instructions:

Submit resume and cover letter outlining how your experience meets the qualifications of the position.

Closes: Oct 6, 2023 - 11:59 PM EDT

To apply, visit https://nscc.interviewexchange.com/jobofferdetails.jsp?JOBID=167169





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