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New York, New York
Posted: 13-Sep-23
Location: New York, New York
Type: Full Time
Salary: $69,000.00 - $82,000.00
Required Education:
The Membership Manager (Recruitment) is responsible for the acquisition and onboarding of new members in ways that ultimately lead to securing and expanding the membership base. This position will successfully accomplish membership goals through working creatively and strategically with NYSSCPA leadership and staff, especially Chapters, Marketing & Communications Department (MarCom), and Foundation for Accounting Education (FAE).
- Create and implement strategies to increase membership in alignment with the Society strategic plan.
- Develop and oversee the orientation and onboarding of new members. Inform new members of the society's offerings including committees, chapters other and benefits to get them involved/engaged.
- Enhance and maintain the new member experience by evaluating current membership resources, communications, and benefits.
- Manage all aspects of membership recruitment, including monitoring of programs budget
- Develop recruitment strategies and launch new initiatives to help attract new members with special emphasis on struggling member segments i.e. NextGen, firm employee, industry, associate/non-CPA, etc.
- Coordinate the Society’s Academic outreach and support efforts, with the goal of growing both academic and student members. Collaborate and information share with the MSF Program Manager so that our student and academic outreach approach is integrated and effective.
- Collaborate with MarCom on design, content and branding issues for all pieces related to recruitment.
- Provide exceptional customer service to members and prospective members. Handle inquiries by phone, mail and email.
- Obtain prospect lists via Career Center, trades with or announcements from other organizations or purchased/rented lists. Update and add information on prospects into the database.
- With Data Management analyze prospect data, and maintain accurate and up-to-date reports, records, and information management.
- Contact prospects to promote Society membership and its benefits.
- Collaborate with FAE on NYSSCPA and Chapter educational events.
- Manage recruitment programs and events:
- MentorMatch
- New CPA Inauguration
- Chapter social/recruitment events
- Emerging Leaders Awards
- Provide staff support to designated Society committees.
- Additional duties as assigned by the Membership Director.
The items below are representative of the knowledge, skills, abilities, and experience required or preferred. This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment. Managers perform a variety of technical and specialized work activities with considerable scope and complexity. They mostly work independently to lead projects and programs, while working collaboratively with supervisors, advising them on progress and on matters that are controversial or have broader organizational impacts. Their work is generally reviewed after completion. Managers may supervise support staff.
Knowledge and Skills:
- Requires bachelors’ degree.
- Minimum of five years’ experience.
- Able to work successfully both independently and collaboratively in a team environment.
- Demonstrated experience in association work or working with committees, chapters and volunteers.
- Ability to establish and maintain effective relationships with others as a negotiator.
- Requires strong communication and writing skills.
- Considerable knowledge of organizational, project and time management skills.
