Greenville, Texas
Greenville, Texas
Posted: 04-Oct-23
Location: Mount Laurel, New Jersey
Employment Type:
Organization Type:
SUMMARY DESCRIPTION:
Responsible for or receipt and application of tuition payments to student accounts and miscellaneous accounts; respond to in-person, over the phone and email inquiries, balances and deposits daily receipts; disburses and replenishes petty cash fund. Assist with internal collections process on past due balances.
This is a Support Staff union position as stated in the Support Staff collective bargaining agreement - Grade 9
OVERALL PURPOSE AND RESPONSIBILITY:
The primary and most important overall responsibility of all employees is to provide service in a pleasant, helpful, and effective manner to our students and other members of the College community.
INSTITUTIONAL EFFECTIVENESS:
Collaborates with department members and/or the Compliance, Assessment and Research team to support planning, assessment, data collection and reporting for continuous improvement of the college.
SPECIFIC DUTIES AND RESPONSIBILITIES:
- Receive and process student payments to correct accounts.
- Prepares daily cash receipt folder, deposit slips and other related documents.
- Respond to in-person, via phone and email inquiries coming from college community.
- Process returned checks, post to student accounts and info1m the student.
- Apply payments to accounts for agencies such as McGuire AFB and Ft. Dix.
- Enter a variety of fees onto student accounts such as parking and library fines, new JD card fees, parking permit fees, etc.
- Generate required updates of reports from the computer.
- Work closely with Junior Accountant on "front end" problems.
- Excellent interpersonal and customer service skills.
- Work with students with past due balance and make various collection effo1ts before sending accounts to Collection Agencies.
- Demonstrated ability to work independently and be self-motivated.
- Ability to maintain and control confidential information.
- Be able to put overtime and work evenings
- Perform other related duties as assigned·.
MINIMUM QUALIFICATIONS:
Education Required:
Associate's Degree is required
Experience Required:
Three (3) years of bookkeeping/cashiering and customer service experience preferred.
Skills/Abilities /Knowledge /Other Requirements:
- Organized and detail oriented.
- Strong commitment to customer service.
- Excellent interpersonal skills.
- Ability to maintain a positive attitude in a demanding work environment.
- Demonstrated knowledge of computer-based programs including word processing, graphical presentations, database, spreadsheets, and electronic mail.
- Ability to input, update and maintain both manual and electronic filing systems.
- Ability to communicate effectively (both orally and written) with students, employees, other members of the College community, and the public.
- Ability to maintain and control confidential information.
- Demonstrated ability to work independently and be self-motivated.
- Ability to work evenings and weekends.
