Do Great Things! Durham Technical Community College is hiring an Accounts Receivable Technician, Part Time in the Finance Department. The ideal candidate must have excellent problem-solving, critical-thinking, and communication skills. They should also possess high-level proficiency with third-party billing, accounts receivable reconciliation, and working knowledge of policies and procedures in the areas of Financial Aid, Admissions, Registration, and Advising. The job responsibilities include coordinating financial aid awards with AR and FA staff, resolving financial aid processes' problems, providing cashiering support, maintaining accurate records/files, and performing basic reconciliations. The candidate must be able to work well under pressure, manage multiple tasks, and meet deadlines.
Reviews curriculum and non-curriculum sponsor authorizations. Sets-Up sponsors based on approved documentation. Performs weekly invoicing of student sponsored accounts. Contacts sponsors when the amount due is not paid.
Sets-Up section 3rd party sponsor billings in Colleague that are flat fee costs.
Reconciles sponsorship accounts and or in-house sponsors including meetings with those involved to make sure accounts are balanced
Creates and maintains clear communication between sponsors, students, and third-party vendors.
Processes special grants/sponsorships including but not limited to: setting up and invoicing, processing check requests as needed and attending any meetings with other departments associated
Handles all military/VA related students and websites for those students to submit grades, invoice and or payment information for.
Research Ed2Go invoice/statement to reconcile and place students onto the sponsorship.
Works with the Foundation Accountant to collect Emergency Foundation Loans from students.
Place charges on students accounts for items placed outside of student bookstore.
Resolve and answer questions related to student accounts including refunds and direct deposit issues.
Communicates with Director Student Accounts in regard to AR issues/errors in a timely manner.
Creates and maintains documentation of business policies and procedures.
Provide Cashiering support when needed. If Head Cashier is absent; AR Technician will also maintain the check registry after receipting of checks and other documents when assigned, mailing documents that are not picked up by the designated time, reconciling daily deposit and other cashier duties as needed.
Provides refund support as needed to issue FA or AR refunds if Head Cashier is absent.
Other administrative duties as assigned.
High School Diploma or equivalent.
Preferred Qualifications:
Associates Degree in Accounting, Finance, Business, or related field.
Work Experience:
Two years of experience in Business Administration, Cashiering, Accounts Receivables, and collections experience.
Work experience in other related fields will also be taken into consideration.
One year of office experience preferably which must include public contact.