The Director of Operations is responsible for managing the association’s operations,implementing, and revising operational policies and guidelines, and oversees the day-to-day business activities asdirected by the CEO. This role focuses on strategy by setting, developingoperational strategies, setting direction, aligning departments with company goals,coordinates with members and affiliates during monthly meetings.Responsibilities include:• Review Monthly P&L with CEO and accountant.• Work directly with all departments to ensure efficiencies and set goals.• Member Services - Assist employees with customer service operation and platform.• Provide exceptional customer service to members and the public through surveys and outreach